Meet the Team

Elaine Courtney has a background in sales and recruitment, and along with studies of psychology and sociology, has an understanding of ‘people matters’ hence her passion for Human Resources. In her former roles, Elaine successfully developed strategies to respond to dynamic shifts in the recruitment industry and regularly exceeded sales targets, and it is this success, drive and dedication to providing an excellent service that has helped Elaine to create a strong, highly professional HR support organisation. After more than eight years in the industry, Elaine remains passionate about Human Resources and Recruitment and enjoys keeping up to date with Employment Law. An accomplished business professional, Elaine is very active in the business and community fabric of Liverpool serving both as an Official NWDA Women’s Enterprise Ambassador and is a Volunteer Panel Member of Enable North Ltd, part of the Sirolli Initiative, enabling enterprise in the local community. Further voluntary contributions to the business community include a role as a Mentor for the NWDA mentoring programme – providing free mentoring support to local small businesses that have been matched according to need, and more recently a Step Clever Mentor. Elaine was also selected as a Finalist in December 2009 for the Women in Business ‘Networker of the Year’ award. Courtney HR was recently selected by Business Link as a prime example of a business which has succeeded, despite facing barriers in the current climate, and overcoming them only to become stronger as a result – the Liverpool Daily Post ran a story on this and Business Link created a Case Study document on the business as a result. Courtney HR is now busier than ever, with more and more high profile organisations as clients across the North West, who are now turning to the business for HR training, expertise and consultancy.

Contact Elaine on: elaine@courtneyhr.co.uk

Tracey’s 12 years of HR experience has been mainly in the arts and tourism industry and has a wealth of experience in a number of HR areas, including TUPE, performance management, absence management, workforce planning and strategic HR planning. She enjoys many things about working in HR especially the diverse range of people and issues she deals with and the need for problem solving. Tracey envisages Social Networking as an area which will increasingly be incorporated into the workplace and one which employers will need to engage with in order to use it as a key marketing tool.

Contact Tracey on: tracey@courtneyhr.co.uk

Karen has a broad and varied HR background, having worked in HR Management for M & S and in the Medical Device Sector where she managed a team of HR professionals, including Recruiters, Training Specialists, HR Officers and HR Business Partners. Her experience in the HR industry means she has developed a wealth of knowledge and can confidently offer advice in a number of HR areas such as Strategic HR Management, Employee Engagement and Culture Change, Training Design and Delivery and Performance Management. Karen is passionate about supporting people in their development and encouraging them to raise their performance in the workplace by constantly learning and acquiring valuable new skills. She is excited to see how the role of the HR professional will advance in the future and believes that coaching, guidance and support are the keys to empowering people to reach their full potential within the workplace. Away from the office, Karen’s big passion is for travel, having travelled extensively through Europe, the Middle East, North and South America and North Africa. She also loves theatre, cinema and all sports.

Contact Karen on: karen@courtneyhr.co.uk

Avis has worked in Personnel and HR for 35 years, working in a number of varied sectors, including engineering, accountancy and transport and has extensive knowledge of recruitment, policies and procedures, appraisals and disciplinary issues. As HR Manager at Liverpool Football Club, she developed the department and watched it go from strength to strength during her 13 year tenure. The varied challenges are what Avis enjoys most about working in HR and she believes strongly that due to constantly changing legislation HR has a vital role to play in providing up to date information to both employer and employee. She is excited that as HR has evolved it is now seen within many organisations as a key department. When she isn’t working, Avis loves spending time with friends, reading, walking and swimming.

Contact Avis on: avis@courtneyhr.co.uk

Jane has spent 15 years working in HR and People Management and has vast experience in developing and implementing people strategies mainly in the field of Financial Services. She also has excellent knowledge of absence management, succession planning, consultation and redundancy. Jane enjoys HR because of the opportunities to help people realise their full potential within their workplace and working from a strategic viewpoint to support the achievement of corporate goals. Jane is confident that the gradual move towards HR as a function becoming a more commercially aware and involved function will continue as will the development of HR software enabling a more proactive approach to performance and talent management. Outside of work, Jane enjoys yoga and swimming and is training for a charity 10k run. She is also having great fun investigating her family tree.

Contact Jane on: jane@courtneyhr.co.uk

Kirsty is the most recent addition to the Courtney HR team, originally from Leicester and moved to Liverpool to study at John Moores University. She is our Client Co-ordinator. Kirsty’s role is to make sure that our clients receive the highest level of service and care; she works in support of our team of HR Consultants and oversees the delivery of our service. Having previously worked in government and for Everton Football Club before moving into the role of Operations Supervisor for Mersey Tigers Basketball, Kirsty has a strong background in administration, operations and event management, and some experience in HR which is now being developed in house. Kirsty is always keen to help, she is an excellent team player and is a great asset to the company. As you may expect, Kirsty is a big sports fan and she loves to watch rugby, football, Formula One and cricket. Her hobbies outside of work are also sports oriented; she enjoys the gym, scuba diving, playing basketball and horse riding.

Contact Kirsty on: kirsty@courtneyhr.co.uk